Last updated 29 September 2026. Nemco (ABN 95 164 685 849) (“Nemco”, “we”, “us”). Contact: hello@nemco.com.au · 0488 863 626.
Nemco (ABN 95 164 685 849) (“Nemco”, “we”) respects your privacy and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what we collect, why, how we protect it and your rights.
Some registrations require sensitive information – for example criminal history for NDIS Worker Screening or key-personnel suitability, or health information in a participant’s plan. We collect it only with your consent, only where a regulator requires it, use it solely for that purpose, and delete it when the engagement ends unless the law requires us to keep it.
We share personal information only as needed to deliver services: regulators and government portals (NDIS Commission, Aged Care Quality and Safety Commission, ASIC, ATO, state screening units) when lodging on your behalf; our payment processor, email, hosting, CRM, scheduling and accounting providers; approved quality auditors and insurers you engage; professional advisers where you ask for a referral; and law enforcement or regulators where required by law. We do not sell personal information. Some providers store data outside Australia (for example the United States or the European Union); we take reasonable steps to ensure they handle it consistently with the Australian Privacy Principles.
Forms on the twelve demo websites are simulated and are not sent to any business. Where a demo form does record a submission for demonstration purposes, it is stored briefly and deleted automatically. Do not enter real client, participant or student information on a demo.
We use essential cookies for the Site to work, analytics cookies (Google Analytics 4) to understand how the Site is used, and advertising pixels (Meta) to show relevant ads to people who have visited. You can decline non-essential cookies in the banner or your browser. See our Cookie Policy for details.
Information is stored in access-controlled cloud systems with multi-factor authentication, encrypted in transit and at rest where the provider supports it, and accessed only by people who need it for your engagement. We keep engagement records for seven years to meet tax and legal obligations, then delete or de-identify them. Identity documents supplied for registrations are deleted once the registration is lodged unless you ask us to keep them for a later application.
You may ask for a copy of the personal information we hold about you, ask us to correct it, or withdraw consent to marketing at any time by emailing hello@nemco.com.au. We respond within 30 days. If you believe we have breached the Australian Privacy Principles, contact us first and we will investigate and respond in writing; if you are not satisfied you may complain to the Office of the Australian Information Commissioner (oaic.gov.au).
If a data breach is likely to result in serious harm, we will notify affected individuals and the OAIC as required by the Notifiable Data Breaches scheme.
We may update this policy from time to time; the date at the top shows the current version. Material changes are notified to Owner Hub members by email.
Privacy Officer, Nemco · hello@nemco.com.au · 0488 863 626.