Funding

Support at Home introduces defined service lists with price caps and a participant contribution model that varies by service type and means. Providers claim per service delivered rather than managing a package budget.

Registration

Provider approval under the old Act is replaced by registration in categories with proportionate obligations. Higher-risk categories carry more governance and audit expectations.

Standards

The strengthened Quality Standards apply, with a stronger emphasis on clinical care, food and nutrition where relevant, and the person’s rights.

What it means for a new provider

Enter with the new framework from day one rather than converting. Pick categories you can staff and evidence; grow from there.

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General information only, not legal or financial advice. Requirements change; confirm with the regulator or a qualified professional.